NYACH Core Competencies:

NYACH Core Competencies for Today’s Healthcare Workforce: Curriculum Outline

Competency 1: Introduction to New Models of Care and Healthcare Trends

Centers for Medicare & Medicaid Services Quality Strategy, CMS

Value Based Payments Video, NYSDOH

Competency 2: Interdisciplinary Teams

Geriatrics, Palliative Care and Interprofessional Teamwork Curriculum Module #2: Interdisciplinary Teamwork, VA

Interprofessional Collaboration Module, HHS

TeamSTEPPS Module 2: Team Structure, AHRQ

Morning Huddle Educational Video, National Council for Behavioral Health

Morning Huddle Video, CEPC

TeamSTEPPS Module 3: Communication, AHRQ

Team Huddle Toolkit, Health.mil

TeamSTEPPS Module 6: Mutual Support, AHRQ

Competency 3: Person-Centeredness and Communication

Person & Family Centered Care Module, HHS

Motivational Interviewing Educational Video, National Council for Behavioral Health

Health Literacy Universal Precautions Toolkit, AHRQ

Health Literacy Measurement Tools, AHRQ

Health Literacy Training, CDC

The Ineffective Physician: Non-Motivational Approach, UF

The Effective Physician: Motivational Interviewing Demonstration, UF

Action Plans Video, CEPC

Closing the Loop Video, CEPC

Competency 4: Chronic Disease and Social Determinants of Health

A Community Health Worker Training Resource for Preventing Heart Disease and Stroke, CDC

Transforming Health Systems: Module 2, WHO

Social Determinants of Health Learnings and Tools, WHO

Resources for Screening, Brief Intervention, and Referral to Treatment (SBRIT), SAMHSA

Medication Reconciliation Video, CEPC

Competency 5: Cultural Competence

OMH Minority Health eResources, HHS

National Heart, Lung, and Blood Institute: Selected Audiences Resources, HHS

Road to Health Toolkit: African Americans and Latino Populations at Risk for Type 2 Diabetes, CDC

Competency 7: Quality Improvement 

Systems Based Practice Module, HHS

Quality Measure Tools & Resources, AHRQ

Rapid-Cycle Improvement Strategy, HealthIT.gov

Competency 8: Community Orientation 

Self-Management Support Module, HHS

Quality Improvement in Healthcare Video, St. Michael’s Hospital

Competency 9: Technology, Documentation, and Confidentiality

Health IT Curriculum Resources for Educators, HealthIT.gov

Substance Abuse Confidentiality Regulations, SAMHSA

Privacy and Security Standards, CMS


To add a resource to NYACH’s resource library, please contact Sarah Nusbaum at snusbaum@sbs.nyc.gov.